The Garden Mall is regarded as one of Bitexco’s proudest developments in Hanoi. It stands out as one of the largest shopping centers in Vietnam today, thanks to its highly compelling strengths.

From the outside, The Garden Mall showcases a strong French architectural influence—both romantic and vibrant in character. Inside, visitors are welcomed into a luxurious space with creatively arranged interiors and the most advanced, state-of-the-art facilities. Among these is a meticulously invested transportation system designed to ensure comfortable and convenient journeys for passengers, serving from three basement levels up to six commercial floors.

At The Garden Mall, a total of six high-capacity ELENESSA elevators by Mitsubishi Electric have been installed, each with a maximum load of 1,600 kg and a traveling speed of 105 meters per minute. In addition, to facilitate short trips between floors while allowing visitors to enjoy the overall shopping environment, 16 S1200 JS-SE model escalators are densely installed throughout the complex. This ensures smooth circulation, especially during peak periods such as holidays and weekends when the mall welcomes large numbers of customers.

In terms of functionality, the elevators are equipped with and managed by MELEYE—a system that monitors and reports the operational status of the elevators. They also feature OLHL, an overload detection function that alerts users when the elevator exceeds its load limit and only resumes operation once the correct load is restored, ensuring safety and efficient performance. The FER function supports passenger evacuation in the event of a fire. Finally, DKO-TB is a feature that keeps the doors open for a longer period, allowing passengers to enter and exit comfortably without concern about door contact. This function is particularly helpful for customers accompanying children, using shopping carts, or carrying bulky items. For the elderly and pregnant women, it provides greater confidence and comfort with every step, ensuring the doors remain open and preventing unexpected contact.

With its distinctive French-inspired architectural style and luxurious, modern interiors, The Garden Mall has lived up to expectations and is recognized as one of Hanoi’s premier destinations for shopping and office leasing.