In the event that passengers are trapped inside a car, they will contact the Elevator Manager using the Inter Communication System (optional) or by other means.

The Elevator Manager must judge the conditions, take proper measures and instruct the passengers on proper actions immediately. The Elevator Manager must take the following measures with the assistance of passengers as necessary.

1. The doors REVERSE WHILE OPENING OR CLOSING:

=> Measures:

The Door Load Detector is functioning.

< When the doors are closing >

Open the doors with the Door Open Button or Hall Button and check for objects caught in the sills. Remove any object from the sills. If the object cannot be removed, contact VMEC for inspection.

< When the doors are opening >

The Next Landing will function. Please refer to Safety Functions of escalators for more details.

If this situation occurs repeatedly, contact us for inspection.

2. The doors appear COMPLETELY CLOSED BUT THE CAR DOES NOT DEPART:

< When an object is caught in the sills >

Open the doors with the Door Open Button or Hall Button and check for objects caught in the sills. Remove any object from the sills. If the object cannot be removed, contact VMEC for inspection.

< When there is a problem with the door close operation >

Move the doors slowly in the closing direction by hand. The car will depart for the floor that has been called when the doors are completely closed.

Contact VMEC for inspection if the doors do not close, and even when the doors have closed and the car has departed.

< When the car does not depart >

Contact us immediately. At the same time:

(1) Inform the passengers using the Inter Communication System (optional) that our technical staffs will be alerted immediately to rescue the passengers. Reassure them that it is safe inside the car. (2) Instruct them using the Inter Communication System (optional) to wait calmly inside the car, and not to try to escape through the emergency rescue opening or by forcibly opening the car doors.

3. The doors DO NOT OPEN WHEN A CAR HAS ARRIVED AT A DESTINATION FLOOR:

The doors do not open even though the Door Load Detector and the Next Landing have functioned.

Instruct the passengers on the following procedures, using the Inter Communication System (optional).

(1) Press the Door Open Button, and exit the car if the doors open.

(2) If the doors do not open in procedure (1), press the Car Button for the next floor in the same traveling direction to allow the car to depart. Exit the car if the doors open on the next floor.

When the passengers have exited the car, take the elevator out of service and contact VMEC.

< When the doors do not open on any floor >

Contact VMEC immediately. At the same time:

(1) Inform the passengers using the Inter Communication System (optional) that technical staffs will be alerted immediately to rescue the passengers. Reassure them that it is safe inside the car. (2) Instruct them using the Inter Communication System (optional) to wait calmly inside the car, and not to try to escape through the emergency rescue opening or by forcibly opening the car doors.

4. A car has made a SUDDEN STOP AND THE DOORS DO NOT OPEN:

It is difficult to determine the cause immediately. Contact us immediately.

At the same time:

(1) Inform the passengers using the Inter Communication System (optional) that techincal staffs will be alerted immediately to rescue the passengers. Reassure them that it is safe inside the car. (2) Instruct them using the Inter Communication System (optional) to wait calmly inside the car, and not to try to escape through the emergency rescue opening or by forcibly opening the car doors.

5. In case of POWER FAILURE:

< When the Mitsubishi Emergency Landing Device (MELD) is provided > Refer to the operation by Mitsubishi Emergency Landing Device (MELD)".

< When the Operation by Emergency Power Source (OEPS) is provided > Refer to the operation by Emergency Power Source ".

(1) When power will likely be restored shortly:

(a) Instruct the passengers using the Inter Communication System (optional) to wait calmly inside the car as the power will come back on shortly. (b) After the power is restored, instruct the passengers to press the Car Buttons again. The elevator will resume automatic operation.

(2) When the power failure will likely last for a while

It is difficult to determine the cause immediately. Contact us immediately.

At the same time:

(a) Inform the passengers using the Inter Communication System (optional) that technical staffs will be alerted immediately to rescue the passengers. Reassure them that it is safe inside the car. (b) Instruct them using the Inter Communication System (optional) to wait calmly inside the car, and not to try to escape through the emergency rescue opening or by forcibly opening the car doors.

The Elevator Manager must take the following measures in case of fire:

When there is violent thunder nearby, power may go out due to lightning, or elevator equipment may be damaged by the induced voltage to the power for driving the elevator. The Elevator Manager must take the following measures.

The Elevator Manager must take the following measures when the basement floor(s) or the hoistway pit may be flooded due to heavy rain.